Overview

Finally…a negotiation framework that encourages a positive outcome for both parties.

This course takes the "win/win" concept a step further to make negotiating a more gratifying experience—even if you don’t get exactly what you want. Interpersonal Negotiations: Breaking Down the Barriers builds on mutual understanding and respect for each other's needs and provides a proven framework for fulfilling them. You’ll discover the secrets that can help turn an adversary into an advocate.

Course Objective: Employ a negotiation framework that encourages a safe, fair and effective negotiation process.

Selected Learning Objectives

• Ensure a safe, fair, and effective negotiation process

• Direct the negotiation process to create mutual understanding and acceptance

• Recognize and understand your own needs and those of the other person

• Make it easy for others to understand your needs

• Be creative and persistent to address and resolve blocks to successful negotiation

• Assess the other person's behavioral and emotional responses

• Acknowledge your own and the other person's perceptions and beliefs

• Avoid getting mired in the process