Customer Service Courses

Click on any of the titles below for more information.

Delivering Knock Your Socks Off Service

Authors: Ron Zemke, Bobette Hayes Williamson
Credit: 2.0 CEUs
Testing Format: multiple choice
Your Price: $159.00
ISBN: 9780761213390
Format: Book

Author: Robert W. Lucas
Credit: 2.0 CEUs
Testing Format: multiple choice
Your Price: $159.00
ISBN: 9780761213468
Format: Book

Author: Steven Samuels
Credit: 1.0 CEUs
Testing Format: multiple choice
Your Price: $139.00
ISBN: 9780761207474
Format: Audio Compact Disk

Authors: Joan Koob Cannie, Donald Caplin
Credit: 1.0 CEUs
Testing Format: multiple choice
Your Price: $139.00
ISBN: 9780761213789
Format: Book

Author: Ron Zemke
Credit: 0.5 CEUs
Testing Format: multiple choice
Your Price: $89.95
ISBN: 9780761211877
Format: Audio Compact Disk

Authors: J. Stephen Sarazen, James M. Salter
Credit: 1.0 CEUs
Testing Format: multiple choice
Your Price: $139.00
ISBN: 9780761214144
Format: Book