Customer Service Courses

Click on any of the titles below for more information.

Delivering Knock Your Socks Off Service

 Delivering Knock Your Socks Off Service

Authors: Ron Zemke, Bobette Hayes Williamson
Testing Format: multiple choice
Your Price: $159.00
ISBN: 9780761215455
Format: Spiral/Comb/Coil Binding


How To Be a Great Call Center Representative

 How To Be a Great Call Center Representative

Author: Robert W. Lucas
Credit: 2.0 CEUs
Testing Format: multiple choice
Your Price: $159.00
ISBN: 9780761213468
Format: Book



How To Speak Persuasively

 How To Speak Persuasively

Author: Steven Samuels
Credit: 1.0 CEUs
Testing Format: multiple choice
Your Price: $139.00
ISBN: 9780761207474
Format: Audio Compact Disk