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AMA Certificate in Quality Improvement

SUGGESTED CURRICULUM
Complete 10 CEU’s

RECOMMENDED CORE COURSE:

  • Total Quality Management 978-07612-14465

ELECTIVES:

  • How to Build High-Performance Teams 978-07612-13758
  • Keeping Customers for Life 978-07612-13789
  • How to Manage Training: Facilitating Workplace Learning for High Performance 978-07612-14564
  • How to Train Employees: A Guide for Managers 978-07612-14571
  • Making Teams Work 978-07612-13475
  • Managing and Achieving Organizational Goals 978-07612-13918
  • Managing the Customer Satisfaction Process 978-07612-14144
  • Successful Project Management, 2nd Edition 978-07612-14373