Leadership Skills for Managers, Fourth Edition
Author: Charles M. Caldwell
Credit: 2.0 CEUs
Testing Format: multiple choice
Your Price: $139.00
ISBN: 9780761214274
Format: Book
Overview
Today’s leaders face many challenges in achieving their goals. Rapid changes
in technology, a more diverse workforce, changes in government regulations,
worldwide competition, and the growing complexity of things in general
have increased our awareness of the need for more effective leaders. Developing
leaders requires having an understanding of the knowledge and skills
required for effective leaders.
Leadership Skills for Managers, 4th edition, focuses on five leadership skill
sets necessary to ensure individual and organization performance: providing
direction, leading by example, enabling others, sharing power, and seeking a
better way. In addition to the leadership skill sets, the course examines the
attitudes and mindsets of effective leaders. In the final analysis, the evidence
of leadership is in the performance of the people and the organizations that
follow the leader. When they perform well, the leader is a success. When they
don’t perform well, leadership changes are almost always forthcoming.
This course provides the background, real-world examples, practical
applications, and numerous exercises to help prepare aspiring leaders. The
lessons learned in this course can be applied to any leadership level in an
organization and in any type of organization.
Course Objective:
Build concepts and skills to lead your workforce to superior performance.
Selected Learning Objectives:
* Make the change from manager to leader.
* Provide direction.
* Enable others to achieve and succeed.
* Develop a vision and create alignment.
* Grow and develop new leaders.
* Appraise leadership performance.
* Use Continuous Improvement.
Table of Contents
About This Course
How to Take This Course
Pre-Test
1. What It Means to Be a Leader 1
The Need for Leadership
What Is Leadership?
Five Theories of Leadership
Leadership Traits and Characteristics
Leadership Impact on Performance
Meeting Today’s Biggest Leadership Challenges
Complexity Within the Business Environment
Diversity of People, Thoughts, and Perspectives
Competition
Ethical Leadership
Ambiguity and Change
Differences Between Managing and Leading
Leaders Innovate; Managers Administer
Leaders Seek Challenges; Managers Seek to Maintain the
Status Quo
Leaders Think Long Term; Managers Think Short to
Mid Term
Leaders Motivate and Inspire; Managers Control
Leaders Worry About Doing the Right Things; Managers Worry
About Doing Things Right
Leaders Have a Wide Circle of Influence; Managers
Have Limited Influence
Five Leadership Skill Sets to Ensure Performance
Providing Direction
Leading by Example
Enabling Others
Sharing Power
Seeking a Better Way
Attitudes and Mindsets
Leadership Readiness
Recap
Review Questions
2. Providing Direction 29
Developing the Vision
Thinking About Visions
Vision Requirements
Defining Values and Guiding Principles
Maximizing Participation
Writing the Vision Statement
Creating Alignment with the Vision
Aligning the Vision and the Strategic Plan
Aligning the Vision and Individual Goals
Communicating the Vision
Speeches
Meetings
Example
Written Documents
Web Sites
Institutionalizing the Vision
Constantly Communicating the Vision
Encouraging Feedback
Recognizing Successes
Putting on Vision Blinders
Recap
Review Questions
3. Leading by Example 49
Being a Role Model
Set an Example and Show Passion
Take the Initiative
Maintain Focus
Accept Responsibility
Developing and Maintaining a Positive Leadership Approach
Have a Positive Outlook
Combat the Negative
Remember You Are in Control
Using Power and Influence in a Positive Manner
Position Power
Personal Power
Developing Your Business Knowledge
Set Goals and Measure Results
Keep Improving Yourself and Your Competence
Demonstrate Your Knowledge and Expertise
Recap
4. Enabling Others 69
Growing and Developing New Leaders
Stretch Leaders Beyond Their Current Roles
Build New Leader Capability and Capacity
Expand Horizons and Opportunities
Leading Others Through Coaching
Role of the Coach
Coaching Mode
Coaching and Teaching
Mentoring New Leaders
How Mentoring Differs from Coaching
Mentoring Goals
Appraising Leadership Performance
Benefits of Appraising Performance
How to Approach Appraising Performance
Types of Discussions
Recap
Review Questions
5. Sharing Power 87
Developing Followers
Self-Management
Commitment
Competence and Focus
Courage, Honesty, and Credibility
Improving Your Follower Skills
Empowering Others
Dimensions of Empowerment
Putting Empowerment to Work
Building a Team
The Difference Between Groups and Teams
Team Building Techniques
Being an Effective Team Member
Sharing Power Through Collaboration
Building Trust
Avoiding Groupthink
Building Consensus
Providing Feedback and Recognition
Feedback Systems
Frequent Recognition
Celebrating Successes
Recap
Review Questions
6. Seeking a Better Way 115
Challenging the Status Quo
Vacuuming Up Information
Dealing with Negative Responses
Seeing Problems as Opportunities
Taking Risks
Rewarding Risk Taking
Calculating the Risk
Using Continuous Improvement
Continuous Improvement Initiatives
Benchmarking
Creating an Entrepreneurial Spirit
Being Alert for Opportunities
Making Decisions
Demonstrating Tenacity
Recap
Review Questions
7. Attitudes and Mindsets 135
Leadership Ethics
Ethics and the Law
Personal Judgment
Establishing an Ethical Work Environment
Leading by Serving
Put Others First
Help People Motivate Themselves
Ask: “How Can I Help?”
Leading by Wandering Around
Have a Reason for Being There
Look and Listen
Lead with Questions, not Answers
Talk About Work
Follow Through
Developing Relationships
Building and Maintaining Relationships
Dealing with Conflict
Embracing and Leading Change
State the Purpose of the Change
Involve Others
Test Before Making a Systemwide Change
Introduce the Change
Maintain and Reinforce Change
Recap
Review Questions
8. Making a Leadership Commitment 157
Leadership Model
Providing Direction
Leading by Example
Enabling Others
Sharing Power
Seeking a Better Way
Attitudes and Mindsets
Willingness and Ability to Be a Leader
Willingness
Ability
Reevaluate Your Readiness to Be a Leader
Develop an Action Plan for Becoming a Leader
Leadership Renewal
Professional Development
Personal Growth
Staying Connected
Reassignment
Physical and Spiritual Renewal
Recap
Review Questions
Annotated Bibliography
Post-Test
Index
Testing Format
This course contains one multiple choice test valued at two Continuing Education Units (CEUs).