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Leadership Skills for Managers, Fourth Edition

 Leadership Skills for Managers, Fourth Edition

Author: Charles M. Caldwell
Credit: 2.0 CEUs
Testing Format: multiple choice
Your Price: $139.00
ISBN: 9780761214274
Format: Book

Overview

Today’s leaders face many challenges in achieving their goals. Rapid changes

in technology, a more diverse workforce, changes in government regulations,

worldwide competition, and the growing complexity of things in general

have increased our awareness of the need for more effective leaders. Developing

leaders requires having an understanding of the knowledge and skills

required for effective leaders.

Leadership Skills for Managers, 4th edition, focuses on five leadership skill

sets necessary to ensure individual and organization performance: providing

direction, leading by example, enabling others, sharing power, and seeking a

better way. In addition to the leadership skill sets, the course examines the

attitudes and mindsets of effective leaders. In the final analysis, the evidence

of leadership is in the performance of the people and the organizations that

follow the leader. When they perform well, the leader is a success. When they

don’t perform well, leadership changes are almost always forthcoming.

This course provides the background, real-world examples, practical

applications, and numerous exercises to help prepare aspiring leaders. The

lessons learned in this course can be applied to any leadership level in an

organization and in any type of organization.

Course Objective:

Build concepts and skills to lead your workforce to superior performance.

Selected Learning Objectives:

* Make the change from manager to leader.

* Provide direction.

* Enable others to achieve and succeed.

* Develop a vision and create alignment.

* Grow and develop new leaders.

* Appraise leadership performance.

* Use Continuous Improvement.

 

Table of Contents

About This Course

How to Take This Course

Pre-Test

1. What It Means to Be a Leader 1

The Need for Leadership

What Is Leadership?

Five Theories of Leadership

Leadership Traits and Characteristics

Leadership Impact on Performance

Meeting Today’s Biggest Leadership Challenges

Complexity Within the Business Environment

Diversity of People, Thoughts, and Perspectives

Competition

Ethical Leadership

Ambiguity and Change

Differences Between Managing and Leading

Leaders Innovate; Managers Administer

Leaders Seek Challenges; Managers Seek to Maintain the

Status Quo

Leaders Think Long Term; Managers Think Short to

Mid Term

Leaders Motivate and Inspire; Managers Control

Leaders Worry About Doing the Right Things; Managers Worry

About Doing Things Right

Leaders Have a Wide Circle of Influence; Managers

Have Limited Influence

Five Leadership Skill Sets to Ensure Performance

Providing Direction

Leading by Example

Enabling Others

Sharing Power

Seeking a Better Way

Attitudes and Mindsets

Leadership Readiness

Recap

Review Questions

2. Providing Direction 29

Developing the Vision

Thinking About Visions

Vision Requirements

Defining Values and Guiding Principles

Maximizing Participation

Writing the Vision Statement

Creating Alignment with the Vision

Aligning the Vision and the Strategic Plan

Aligning the Vision and Individual Goals

Communicating the Vision

Speeches

Meetings

Example

Written Documents

Web Sites

Institutionalizing the Vision

Constantly Communicating the Vision

Encouraging Feedback

Recognizing Successes

Putting on Vision Blinders

Recap

Review Questions

3. Leading by Example 49

Being a Role Model

Set an Example and Show Passion

Take the Initiative

Maintain Focus

Accept Responsibility

Developing and Maintaining a Positive Leadership Approach

Have a Positive Outlook

Combat the Negative

Remember You Are in Control

Using Power and Influence in a Positive Manner

Position Power

Personal Power

Developing Your Business Knowledge

Set Goals and Measure Results

Keep Improving Yourself and Your Competence

Demonstrate Your Knowledge and Expertise

Recap

4. Enabling Others 69

Growing and Developing New Leaders

Stretch Leaders Beyond Their Current Roles

Build New Leader Capability and Capacity

Expand Horizons and Opportunities

Leading Others Through Coaching

Role of the Coach

Coaching Mode

Coaching and Teaching

Mentoring New Leaders

How Mentoring Differs from Coaching

Mentoring Goals

Appraising Leadership Performance

Benefits of Appraising Performance

How to Approach Appraising Performance

Types of Discussions

Recap

Review Questions

5. Sharing Power 87

Developing Followers

Self-Management

Commitment

Competence and Focus

Courage, Honesty, and Credibility

Improving Your Follower Skills

Empowering Others

Dimensions of Empowerment

Putting Empowerment to Work

Building a Team

The Difference Between Groups and Teams

Team Building Techniques

Being an Effective Team Member

Sharing Power Through Collaboration

Building Trust

Avoiding Groupthink

Building Consensus

Providing Feedback and Recognition

Feedback Systems

Frequent Recognition

Celebrating Successes

Recap

Review Questions

6. Seeking a Better Way 115

Challenging the Status Quo

Vacuuming Up Information

Dealing with Negative Responses

Seeing Problems as Opportunities

Taking Risks

Rewarding Risk Taking

Calculating the Risk

Using Continuous Improvement

Continuous Improvement Initiatives

Benchmarking

Creating an Entrepreneurial Spirit

Being Alert for Opportunities

Making Decisions

Demonstrating Tenacity

Recap

Review Questions

7. Attitudes and Mindsets 135

Leadership Ethics

Ethics and the Law

Personal Judgment

Establishing an Ethical Work Environment

Leading by Serving

Put Others First

Help People Motivate Themselves

Ask: “How Can I Help?”

Leading by Wandering Around

Have a Reason for Being There

Look and Listen

Lead with Questions, not Answers

Talk About Work

Follow Through

Developing Relationships

Building and Maintaining Relationships

Dealing with Conflict

Embracing and Leading Change

State the Purpose of the Change

Involve Others

Test Before Making a Systemwide Change

Introduce the Change

Maintain and Reinforce Change

Recap

Review Questions

8. Making a Leadership Commitment 157

Leadership Model

Providing Direction

Leading by Example

Enabling Others

Sharing Power

Seeking a Better Way

Attitudes and Mindsets

Willingness and Ability to Be a Leader

Willingness

Ability

Reevaluate Your Readiness to Be a Leader

Develop an Action Plan for Becoming a Leader

Leadership Renewal

Professional Development

Personal Growth

Staying Connected

Reassignment

Physical and Spiritual Renewal

Recap

Review Questions

Annotated Bibliography

Post-Test

Index

 

Testing Format

This course contains one multiple choice test valued at two Continuing Education Units (CEUs).